Jervis Bay Veterinary Clinic

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Reviews of Jervis Bay Veterinary Clinic

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  Renee Fleming Added January 26, 2021

  ★ ★ ★ ★ ★
  I’m visiting with my beautiful rotund dog Stella from the Highlands and was in a bit of a panic about some symptoms that my dog was showing, thinking she might have a tick. The receptionist Kate was so kind and booked Stella straight in.
  
  Dr Sellars was absolutely fantastic with her examination and handled Stella’s anxious state perfectly. A very competent, capable and knowledgeable vet, I was very impressed (and relieved!) with the consultation and treatment.
  
  Highly recommend this Practice. Thank you so much!
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  Jen Alder Added January 23, 2021

  ★ ★ ★ ☆ ☆
  Have seen a few vets here. All are great with the animals but some are not so good with humans and you don't get to choose who you see. There is a complete lack of compassion or regard for good payment history in the way they go after you for payment. They will hold off billing for an animal that was put down to show compassion. If they died in treatment though, you have to pay on the day. They will also make it clear that treatment will be refused if you can't pay immediately. There is definitely a feeling of judgment in the repeated statement of "we don't do accounts" which is the only response to requests for some patience.
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  Neil Solomon Added January 16, 2021

  ★ ★ ★ ★ ★
  Wonderful and friendly service
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  Katrina Baker Added January 09, 2021

  ★ ★ ★ ★ ★
  After having an ongoing unsatisfactory experience at another local vet, I went to this vet for a second opinion, and it was like night and day. Every vet I have had the pleasure to meet at this practice and every vet nurse for that matter and receptionist, has been supportive, patient and compassionate.
  It is clear every person who works here is passionate about animals.
  When my sweet boy had to be put to sleep I asked if there was a possibility someone could come to my home, as he had had so many vet visits in his life due to his myriad of health issues, I didn't want to stress him out anymore than necessary. They obliged and I was blessed with two wonderful women that eased him into peace and they were so incredibly caring, and patient with me, and I could see he didn't suffer. I will forever be so grateful for that, because that was exactly the passing he deserved.
  I can't recommend this veterinary practice highly enough. I think they're incredible.
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  Mel Meeks Added January 08, 2021

  ★ ★ ★ ★ ★
  Gorgeous vets who genuinely care about all animals. Our dogs love going there, and their problems are always well thought and discussed about and treated asap.

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